Privacy Policy
At Cardinal Healthcare, we take your privacy seriously and want you to understand our practices with respect to the handling of your personal data and how we support your rights regarding it. This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.www.cardinalhealthcare.co.uk (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
If you decide to contact us via our website, by phone or by a visitor walk-in enquiry you will be asked to submit limited personal data which is necessary for us provide you with further information about our homes. This is completely voluntary.
If you request a brochure about our home or want to be kept updated with news about our homes and future open days, we rely on your active consent in order to do so. You may opt out of receiving these communications at any time.
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make an enquiry or attempt to make an enquiry through the Site, we collect certain information from you, including your name, address, email address, and phone number. We refer to this information as “Enquiry Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Enquiry Information.
Like other websites, we use cookies for a variety of purposes. These technologies collect information about your device hardware and interactions with our website.
This information helps us to:
– continuously improve our site’s content and functionality by analysing where, on which types of devices and how our site is used, how many visitors we receive, and where they click through to the site from;
– remember you in case you re-visit our site, so we will know if you have already been served with cookies and/or banners.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Enquiry Information that we collect generally to fulfil any enquiries placed through the Site (including providing you with information regarding your request, invoices and/or enquiry confirmations). Additionally, we use this Enquiry Information to:
Communicate with you;
Screen our enquiries for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Mailchimp to keep in touch with our clients via email and you can read more about how Mailchimp uses your Personal Information here:
https://mailchimp.com/legal/privacy/. We will not share your information with any third parties for the purposes of direct marketing.
We also use Google Analytics to help us understand how our customers use the Site-you can read more about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a court summons, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
DATA RETENTION
When you place an enquiry through the Site, we will maintain your Enquiry Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected]